Trust & security

A clear view of how Avriloq handles business data.

Avriloq is built as an accountable operations layer for invoicing and customer administration. This page separates controls implemented in Avriloq from protections inherited from contracted infrastructure.

Last updated 18 August 2026

Jasper Whitehead trading as Avriloq, a UK sole trader. Service address: 28 Hilldown Road, Hemel Hempstead, Hertfordshire, HP1 3JD, United Kingdom.

Tenant-scoped data access

Authenticated workspace records use business ownership checks and database row-level security or equivalent tenant-scoped controls. Integrations must preserve the same business boundary.

Secrets stay server-side

Service-role, payment, email and OAuth client secrets are handled in server configuration rather than intentionally shipped to browser code or stored in public source files.

Encrypted integration credentials

Supported accounting OAuth access and refresh tokens are encrypted before database storage, with encryption key material kept separately in server configuration.

Traceable actions

Integration, privacy and key operational actions can create tenant-scoped audit records so significant activity can be investigated without copying unnecessary personal data into logs.

Access, tenancy and authentication

Avriloq requires authenticated access to private workspaces. Customer, invoice, payment, automation and integration records are intended to remain scoped to the authorised business. Database row-level security and server-side ownership checks are used where applicable; privileged server operations are not exposed as general browser credentials.

Transport and infrastructure security

Production Avriloq and supported OAuth callback endpoints use HTTPS/TLS. Hosting, database, authentication, platform availability and backup controls are also provided in part by contracted infrastructure providers. Those inherited controls remain the provider's controls and are not presented as Avriloq's own independent certification.

Integration security

Accounting, CRM and payment integrations are expected to follow these rules:

  • request only the practical provider scopes and data needed for the enabled feature;
  • keep OAuth client secrets, access tokens and refresh tokens server-side;
  • encrypt supported long-lived integration credentials before database storage;
  • validate OAuth state and callback inputs before completing a connection;
  • scope imported records to the authorised Avriloq business;
  • provide a disconnect path and remove local credentials when access is revoked; and
  • review provider legal/security terms before enabling production customer data.

QuickBooks production access is separately gated in Avriloq configuration so a development or sandbox integration is not automatically treated as approved for live accounting data.

Payments

Avriloq is not designed to store raw card numbers or card security codes. Card processing is handled by the relevant payment provider. Avriloq stores only the payment-provider identifiers and invoice/payment status information needed for the configured workflow. A connected business's invoice receipts are processed through that business's own connected payment-provider account; Avriloq subscription billing is a separate flow.

Transactional email and automation

Transactional invoice and reminder email credentials are kept server-side. Delivery records are used so Avriloq can track whether a provider accepted a send and avoid intentionally marking an email as sent before provider acceptance. Automation can be paused and is designed to stop or change behaviour when an invoice is settled or the configured workflow requires review.

AI and data boundaries

AI and automation are not treated as unrestricted authority. Avriloq includes configurable controls, approval requirements and escalation paths for supported workflows. A customer saying an invoice is paid does not itself establish payment status. QuickBooks and Xero API data is not used to train or fine-tune general-purpose AI or machine-learning models.

Audit, monitoring and incident response

Avriloq records selected security, integration and operational events to support investigation and accountability. Avriloq maintains an incident-response process covering containment, evidence preservation, risk assessment, remediation, customer notification and regulatory assessment where required. Security or privacy concerns can be reported to hello@billflowinvoicing.com.

Vendor and transfer review

Before a provider is relied on for material production Customer Personal Data, Avriloq reviews the service purpose, required data, available security/privacy documentation, contractual terms and relevant international-transfer safeguards. See Service providers & integrations and the Data Processing Addendum for the current contractual framework.

Data ownership and control

Businesses remain responsible for the customer information they choose to put into Avriloq. Avriloq uses that information to provide the invoicing, payment, collections and configured administration features requested by the business. Workspace privacy/export functionality is intended to support access, correction, deletion and portability workflows, subject to legal retention and the Customer's role as controller.

No made-up certifications or absolute-security claims

Avriloq does not currently claim its own ISO 27001 or SOC 2 certification and does not claim that any internet service can be absolutely secure. Where an infrastructure supplier has an independent certification, that certification belongs to the supplier and is not presented as a Avriloq certification.

Procurement questions

If your company needs security, privacy or vendor due-diligence information before using Avriloq, contact hello@billflowinvoicing.com.